Contact
The fastest way to reach the The False Sun team is by email. We read every message about the game itself, bugs, feedback, and takedown requests.
What to include
A short subject line and the page or ending you are writing about helps us reply faster. For bug reports, tell us your browser, device, and what you were doing when the problem happened. Screenshots are helpful, though we never ask for personal files or for access to your device.
Before you email
Many questions are already answered on the site. If you are stuck on a route, the Walkthrough and Endings pages cover every choice and outcome. For character details, see the Characters page. Checking there first means you get an answer immediately instead of waiting on an email.
Response time
We aim to answer within a few business days. High-volume periods — a new ending launch or a site issue — can slow that down. If your message is urgent and you have not heard back, a second email is fine.
What we can and cannot do
We can fix bugs, clarify confusing moments, and take down content that should not be here. We cannot recover lost progress: the game runs in your browser and saves locally, so we never see your saves. We also cannot change an ending's outcome, and we do not hand out hints by email for choices that are already explained on the guide pages.
Languages
The site and game are in English. We do our best to reply in English, but you are welcome to write in any language — we will do our best to understand and respond.